What is the difference between hand embroidery and machine embroidery?
Hand embroidery is stitched one stitch at a time by a needle operator. It is slower, more expensive, and shows visible irregularities on the back of the cap (small knots, slight uneven stitch length). Machine embroidery uses a computer-digitized file and a multi-needle industrial head, typically running 800 to 1200 stitches per minute with uniform stitch length on a tear-away backing.
DTC family caps from CZEVIP are hand-embroidered for the soft hand-feel; OEM bulk production is machine-embroidered for speed, repeatability and cost. See our guide on spotting hand embroidery for a deeper look at the difference.
What is the minimum order quantity for OEM embroidered caps?
MOQ starts at 100 caps per style per color. Mixed-size orders are allowed (for example, 60 medium + 40 large across two colors is fine). For a fully custom panel fabric, custom color dye or custom labels, MOQ rises to 300 to 500 per style. Sampling orders (5 to 20 caps) are accepted but priced at the per-cap prototype rate.
How long does an OEM cap order take?
Standard production lead time is 25 to 35 days after sample approval, plus 7 to 14 days for ocean freight or 3 to 5 days for air. Sampling (pre-production sample, counter-sample, and final PPS) takes an additional 10 to 15 days from artwork lock. Rush orders under 1000 caps can sometimes be expedited to 15 days; please email info@czevip.com to discuss.
Do you do custom logos?
Yes. Send us the logo as a vector file (AI, EPS or SVG) or a high-resolution PNG (at least 600 dpi at final size). Our digitizer converts the artwork to a stitch file, which we email for your approval before production. The digitizing fee is $25 per logo and is waived on orders over 1000 caps.
Are your caps OEKO-TEX certified?
Our standard cotton twill is OEKO-TEX Standard 100 certified (Class II, direct skin contact). OEKO-TEX certificates and lab reports are available on request with each production batch. We can also source recycled cotton twill and GOTS-certified organic cotton for an additional material surcharge of about 12 to 18 percent.
Can I visit the factory?
Yes. Our partner production lines are in the Jiangsu and Guangdong regions of China, with sales and sampling support in Brooklyn, NY. We welcome buyer visits by appointment. For visits during peak production, please give us two weeks' notice so we can arrange floor access and translation support.
What file format do you need for logos?
Vector files are best: AI, EPS, CDR or SVG. High-resolution PNG (transparent background, at least 600 dpi at final cap-front size) also works. Please avoid screenshots, JPEGs from social media or files under 100 KB — they almost always need to be re-drawn, which adds cost and time.
Do you offer custom labels and packaging?
Yes. We do custom main labels (woven, printed or heat-transfer), care labels, hangtags, belly bands and inner box printing. Custom labels start at 1000 pieces per design. Packaging options include individual OPP bags, gift boxes with magnetic closure (like our Mom & Dad Set), and master cartons up to 50 caps per carton.